Why is my deposit not reflecting?

Created by Khaled Alatri, Modified on Thu, 31 Jul at 10:40 AM by Junsuda Chaiwunna

    

If your deposit has not appeared in your transaction history, several factors could be responsible. Here are some steps you can take to further investigate the issue:
1. Check your used payment method and make sure that the amount hasn't bonused back.
2. Contact your account issuer to make sure that the transaction went through.

3. Contact customer support and provide the "Proof of Payment" to assist you further.

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